Shipping policy

Shipping Policy

At LittleSproutPlayCo, every order is handmade and packed with care. 🌱

Processing Times

Orders are typically processed and shipped within 3–5 business days. During busy periods, holidays, or product launches, processing times may be slightly longer.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Shipping

Shipping costs are calculated at checkout based on your order and delivery location.

We currently ship within Canada. Delivery times vary depending on your location and the shipping carrier.

Please note that shipping estimates are not guaranteed. Delays caused by weather, holidays, carrier disruptions, or other circumstances outside of our control may occur.

Incorrect Shipping Information

Please double-check your shipping address before placing your order. LittleSproutPlayCo is not responsible for orders shipped to an incorrect address provided at checkout.

If you notice an error, please contact us as soon as possible. We will do our best to help before your order is shipped.

Lost or Damaged Packages

Once an order has been handed over to the shipping carrier, it is the carrier's responsibility. If your package appears to be lost, delayed, or arrives damaged, please contact us and we will do our best to assist you.

For damaged orders, please contact us within 7 days of delivery and include photos of the damaged packaging and product.